By registering on the website, you automatically give us your consent to contact you via electronic communication and provide you with information and offers tailored to you.
Products are sold simultaneously in both physical and online stores. Accordingly, it is possible that the product you have viewed or added to your cart may be sold in a physical store at the same time. In such a case, the company will immediately inform you of the relevant details.
The company assumes responsibility for ensuring that the terms agreed with the customer are fulfilled in good faith — the order is processed and delivered within the specified timeframe.
User rights:
-
Receive the purchased products within the specified time frame;
-
Refuse to accept a damaged or defective product and request its replacement with an item of the same or higher value.
The Company is not responsible for cases where a third party uses the user's account (name and password) without authorization.
If an unauthorized person has accessed your account and used the service, you are obligated to immediately notify the company for appropriate response.
The customer is responsible for providing accurate and reliable information so that the order can be processed correctly and delivered to the appropriate recipient on time.
The password is intended only for the user and is used for authorization. The company does not transfer it to third parties. Also, an order can be placed without registration. In case of registration, the password is encrypted and is not available, including to company representatives.
For any questions, please contact us:
📞: (+995) 574 40 00 50
📧: info@familyso.ge